There was a problem loading the comments.

Open Shared Mailbox / Setting the OOO (Out of Office) for a Shared Mail File.

Support Portal  »  Knowledgebase  »  Viewing Article

  Print
Should you need to turn on or off or simply amend a Shared Mail File, for instance if you have access to a Leavers Mail File and need to change the OOO or you have a Shared Mail File that has been setup for one of your clients and you need to inform that client that you are OOO should they email.

Open Shared Mailbox (Steps 1-7)

1.Access the Office 365 Portal – portal.office.com

2.Enter your login credentials (In most cases this is the same as your computer login)

3.From the Office 365 Home Screen, select Outlook

e076c2b727f710bd535d1aa8f1478a936753770e?t=bf6393c383fd660a15e62b9e632ed4dd

This will launch your Outlook Mail File

9c150f894c7a9d4c47fd904c4a23a6199a99861f?t=2d0c78ceb7e02e6168f4c6fecf35efcf

4.From here click on your Account – Tip its normally your initials on the top right hand side.

2b47f08c3494537d09023cd3b135292cb54ac3dd?t=f8a92db4f453b78a0566f60196315790


5.From here select Open another mailbox


258bcafd9caf19c51b81dd854cab56c40fbdfee8?t=1386543a356939449d4559d7333ccfa3


6.Type in the name of the Mail Box you wish top Set the OOO for.

100262d2bb0358ed02098b408119da15538c27a6?t=c5c99f0b3175374d3c06f148a91e9b62


7.This will return the Shared Mail file.


c3590fdb846b738370af87af2564abd9eddd3b00?t=cdaa5d1dda7b579fe84c6c1b4da7a98d

Setting Out Of Office

8.From here select Settings

89e176c46a75c37d56be0b703365e1c29140bd8e?t=fb7c605fe3cae38f826403bcc681ac78

9.At the bottom of Settings you will see View all Outlook settings, click on the link

10.Click on Email and Select Automatic Replies

577df163d89a451c3bc46711d553a8f440abfc31?t=8c8bfd3bdf06998b565d0747f3fbd7ba


11.To enable an OOO Turn on automatic Replies.

Ensure to type in the reply message for both internal and external recipients and press save.

da93bb10fb175b740636932e050257888dbfb270?t=55a8c057056ff177fc78bebe50701702

12.To disable an OOO Turn Off automatic Replies.

Repeat steps 1 – 10 and turn Off Automatic replies and press save.

25c8b5eab987508c70305f7af755a7d127b04f2a?t=f21bf5d41cfe1624848354d97d46f84a


c466bad562e3bbd0cd86c23d87c80d9c6236f6d2?t=a6baf7ed349b12cad4b87aa6427d926f









Share via
Did you find this article useful?  

Related Articles


Comments

Add Comment

Replying to  

© Tessellate OS Support