There was a problem loading the comments.

How to clear VPN Sign-In information

Support Portal  »  Knowledgebase  »  Viewing Article

  Print

How to change your VPN authentication credentials.



Occasionally you will be required to change your VPN login credentials. Changing your corporate network login password will require you to change the VPN authentication password. Both VPN and network passwords must match.

This document describes the steps required to change your VPN authentication password, to match that of your network password.

From your Windows Computer



1.Click on the Windows Logo or Cortana Search Box and type in – VPN

2.Select VPN Settings

3.From here select the VPN Connection, it will look similar to (TessellateOS VPN is just an example, it will not match on your machine):


e3af5c9edd1382d7cf15a1afced23184a1566a4d?t=b5234ee954be4c5ee277c94cbcb84610


4.Once selected click on Advanced options


18996d7bb37d9549fbafc83fa41f74d99b0b906a?t=c2e1f0e0fcd1f9ab9dbd317020379be9


5.From Advanced options click on Clear sign-in info


701dbfc7ec1fc05072acab9354b04f7e25a7112a?t=bd870a1f2d55468d9b0d9e3de8a745f6


6.Once Clear sign-in info has been selected you will notice the username and password disappear, see the below example


a032d105cd73b606d7fa421402db7ad19b3280d0?t=9555f26815c4369960a5e04ed3491f88


7.Once you have done this go back to your VPN connection selection and clink on Connect


5cd5ad4b332c3cb2e39fca5304b50ec273ed50ec?t=0ef806e8d3e7e6d0e6ebfa30e6ac7aa4


8.You will be prompted to log in


c6d9512353f9a22d56e24c0d5a0beb5bae5b14aa?t=9fb94ae6ab05e0c260d916e9ce03e70b


9.Enter your network username and password


cdc28ece2eaf799e053bbea0e483c104f195f96c?t=f44e27372402b810912b9738d8b5d00e


Press OK and accept the Duo Security push notification. After accepting the push notification, you will notice the VPN Connection displays the connected status.


Share via
Did you find this article useful?  

Related Articles


Comments

Add Comment

Replying to  

© Tessellate OS Support